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Context Help

If you get lost inside our Control Panel, the first step you should take is to click the Help button, which is visible on each page. A context menu will show up. It comprises elaborate information about all the actions that you can carry out on the page in question. Each popup shows up on the very same page so that you can swiftly return to your work.

Video Tutorials

We have a vast variety of tutorial video clips illustrating how to work with our web hosting Control Panel. They're meant for those of you who would like to see how things are being done instead of just reading articles. Thus, everyone can quickly get to know our web hosting Control Panel by merely watching our step-by-step tutorial video clips.

F.A.Q.

If you can't discover the answer you searching for, have a glance at our comprehensive Frequently Asked Questions section, which contains questions asked by actual individuals and offers practical solutions. We frequently update our FAQ section with new articles in order to encompass all the new additions and innovations related to our platform.

Ticketing System

If you still can't discover the answer you are looking for in the FAQ section either, you can get in touch with our excellent team of tech support engineers available 24x7 and ready to assist you with any question. Each support ticket you open will be answered in less than 1 hour (the average trouble ticket response time being only twenty minutes), so you won't have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 97258

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com